General questions

We have easy returns for customers facing difficulties with our product(s). For more detailed information please refer to the return policy page

We aim to ensure that you receive your order as quickly as possible. Usually, It may take 3 to 5 days to deliver your product depending on your pin code location. Please note that Delivery might be impacted due to numerous reasons, like Your location, any public holiday(s), and unforeseen circumstances.

We typically accept the following methods of payment:

  • Credit cards: Visa, MasterCard, American Express, Diners Club, and Discover
  • Debit cards: Visa, MasterCard, and Maestro
  • Net banking: Available for most major banks in India
  • EMI: Available for select credit cards and banks
  • Mobile wallets: PhonePe, MobiKwik, and Paytm
  • Cash on delivery (COD): Payment is made in cash at the time of delivery

We at TheCostPrice.com are committed to providing the best services and experience to our customers. Your orders would be packed within 24 hours of placing your order excluding the holiday(s).

Steps to modify and cancel your order:

  • Login to your account.
  • Go to the My Orders section.
  • Select the Order you want to modify or cancel.
  • Proceed as per instructions on the screen.

Note: Order(s) that have already been shipped from Seller can not be modified or canceled.

For more information, you can call us +918595866749 or write an email to help@thecostprice.com.

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Steps to track your order are:

  • Login to your account.
  • Go to the My Orders section.
  • Select the order you want to track.
  • Click on the track order button.

For more information about any product(s), you can call us +918595866749 or write an email to help@thecostprice.com.

Steps to register your account as an individual customer:

  • Click on the register on the home page.
  • Fill in all fields accordingly.
  • Verify your Mobile number and email ID separately via OTP.
  • Create your account.

To register as a Business account you need valid proof of business such as GST, MSME certificate, Trade license issued by the municipal authorities, or any other.

Steps to See the orders I have placed:

  • Login to your account.
  • Go to the My Orders section.
  • Here you can see all your orders placed from your account.

Yes. If you have uploaded a valid GST certificate on our portal, you will get GST input credit.

Yes, you can register as a B2B buyer without a GST number as well. Other valid documents such as MSME certificate, Trade license issued by the municipal authorities, or any other can also be used as proof of your business.

Note: In this case, you won't be able to get GST input credit.

For more information about any products, you can call us

  • +918595866749 or write an email to help@thecostprice.com.