How do I pay for a purchase on Thecostprice.com?
Thecostprice offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that thecostprice’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Cash on Delivery and Wallet to make your purchase.
We also accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India and 21 other countries.
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Thecostprice?
There are NO hidden charges when you make a purchase on Thecostprice. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending on your pin code location and our shipping policy.
What is Cash on Delivery?
If you are not comfortable making an online payment, you can opt for the Cash on Delivery (C-o-D) payment method instead. With C-o-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. The maximum order value for a Cash on Delivery (C-o-D) payment is ₹50,000. It is strictly a cash-only payment method. Foreign currency cannot be used to make a C-o-D payment. Only Indian Rupees accepted.
How do I pay using a credit/debit card?
We accept payments made by credit/debit cards issued in India and 21 other countries.
Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password. Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards.
To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
What steps does Thecostprice take to prevent card fraud?
Thecostprice realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions